You open Spotify to enjoy your favorite tracks, but to astonishment, realize that it isn’t working. Thankfully this is a temporary issue and can be addressed by following some quick fixes. To help, here is a list of seven possible solutions that are effective when Spotify stops working on your iPhone or iPad. Follow them from top to bottom, and let’s get your problem fixed!
1. Force Close Spotify and Re-Open It
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Force closing the app and relaunching it eliminates several temporary problems. In case Spotify is stuck or not letting you scroll the list of songs or use the controls, it is advisable to quit and re-open it.
- On iPhone with Face ID, swipe up from the bottom of the screen and hold. On iPhone with the Home button, quickly double press it.
- From the app switcher, drag the Spotify app card up to quit it.
- After a few seconds, relaunch Spotify.
2. Check Your Internet Connectivity
Secondly, verify that your iPhone has an active Wi-Fi or cellular connection.
For this, open the Settings app and tap on Wi-Fi. Tap on an available network to connect to it.
Similarly, inside the Settings app, tap on Cellular and see to it that the toggle for Cellular Data is enabled. On this screen, let’s further ensure that mobile data isn’t disabled specifically for Spotify. To check this, scroll down the ‘CELLULAR DATA’ section and make sure Spotify’s toggle is enabled.
After performing one or both the above steps, open Safari and visit a webpage, if it loads, that means the device has working internet connectivity.
In case you are facing issues with Wi-Fi or Cellular data, check our detailed guide that helps you solve these.
3. Check Spotify Server Status
In rare situations, Spotify may not work globally, or there may be an outrage only in your region.
The easiest way to check is by visiting Spotify Status on Twitter. To know about the Spotify status in your particular region, visit sites like DownDetector. You may also search for ‘Spotify Server Status‘ on Google, Bing, or any other search engine.
4. Log Out and Log In Again
- Open the Spotify app and tap on Home, if not already. From the top right corner, tap on the Settings icon.
- Scroll down, tap on LOG OUT, and confirm.
- Now force close the app (explained above). Next, relaunch Spotify and log in using your credentials.
The steps above also help if you have recently upgraded to Spotify Premium, and it does not reflect or stops working correctly.
5. Restart Your Device
When you restart your iPhone or iPad, several small app issues and temporary software-level problems are repaired successfully.
If you are new to iOS, you may check our guide on restarting any iPhone or iPad model.
Note: If a simple restart is not good enough to solve your problem, learn how to hard reboot (or force restart) your iPhone.
6. Update Your Spotify App
![Spotify App Search Error Spotify App Search Error](/uploads/1/3/3/9/133937646/155959209.jpg)
With each update, Spotify tries to address existing bugs, polish the user experience, and introduce new features or changes.
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It is a good idea to have the latest version of the app on your iPhone. To update, long press on the App Store icon and select Updates. Tap on UPDATE next to Spotify, if visible.
7. Uninstall and Reinstall Spotify App
Finally, if none of the above solutions work for you, it is time to have a Spotify’s fresh install. This involves uninstalling the app and reinstalling it. Please note that deleting the app will remove all the downloaded songs, as well.
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From the Home screen, long press on the Spotify app icon and tap on Delete App → Delete.
Next, long press on the App Store icon and tap on Search. Type ‘Spotify‘ and tap on the download icon. After this, log in to the app, and it should work like a charm!
Signing Off
This is how you can successfully fix the problem of Spotify not working on your iOS or iPadOS device.
Unfortunately, if nothing above helps, ask a friend or family member to log in to their Spotify account on your iPhone. If it works for them, that means there is some specific problem with your account. In such a situation, contact Spotify Care.
Everything working correctly now? It’s time to check some other fantastic Spotify related resources. Have a look.
The founder of iGeeksBlog, Dhvanesh, is an Apple aficionado, who cannot stand even a slight innuendo about Apple products. He dons the cap of editor-in-chief to make sure that articles match the quality standard before they are published.
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Spotify is compatible with all the iPod classic models, as well as the iPod shuffle and iPod nano. Any iPod that connects via a USB cable connection, rather than the very first model that required a FireWire connection (isn’t there a museum you can donate that to?), will work.
One exception is the iPod touch: You need to download Spotify’s mobile app to listen to local tracks. The instructions in the following section apply only to the classic, nano, and shuffle iPod versions. (Also, the Spotify mobile app is incompatible with the first generation iPod touch — so if you were an early adopter of the world of touch-screen technology, sadly, these instructions don’t work for you, either.)
To sync music from Spotify to your iPod, follow these steps:
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- Quit iTunes, if it’s running.You can’t sync if you have both of these applications open because it could cause conflicts.
- Open Spotify.
- Plug your iPod into your computer by using the USB cable, as usual.Your iPod should appear below Devices in your Spotify window’s left sidebar.The first time you connect your iPod to Spotify, you’ll be asked if you want to erase your iPod and sync it with Spotify. In subsequent syncs, you aren’t asked to do this again as long as you continue using Spotify for your syncs.
- Click Erase iPod & Sync with Spotify, if it appears in the Spotify window.After Spotify erases your iPod, two options appear at the top of the page: Sync All Music to This iPod and Manually Choose Playlists to Sync.
- Sync all your music to your iPod.The iPod automatically starts syncing all your music because the Sync All Music to This iPod option is selected by default. Additionally, Spotify syncs your playlists, starred tracks and so on — but only tracks you’ve already bought are actually copied over.You can see how much syncing has completed by viewing the progress bar. It counts down how many tracks are left to sync. Below Devices, you may also notice the spinning arrows next to your iPod, signifying that the sync is in progress. When the arrows stop and turn into an Eject button, the sync is complete.
- Safely remove your iPod after the sync is complete by clicking the Eject button that appears next to your iPod in the Spotify sidebar.Your iPod itself may also display a message warning you not to disconnect. When the iPod is properly ejected, make sure the warning message on the iPod disappears (it may take a few seconds).
- After the warning message is gone, unplug your iPod.
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Your refreshed iPod is ready — updated through Spotify and with no intervention from iTunes! The next time you plug in your iPod, it doesn’t take nearly as long for it to detect any changes to your file setup as the original sync did.